Platform Status Center

Current Status

Some systems have scheduled maintenance.

School K-12: Curriculum

Common Core Achieve
Normal Service   Common Core Achieve
Open Learning
View list of Open Learning products
Normal Service   Open Learning
Redbird
Normal Service   Redbird
StudySync
Normal Service   StudySync
Legacy Products
View list of Legacy Products products
Normal Service   Legacy Products

School K-12: Tools

Access Manager
Normal Service   Access Manager
Admin Reporting
Normal Service   Admin Reporting
Assessment
Normal Service   Assessment
my.mheducation.com (log-in, rostering, classes, product selection)
Normal Service   my.mheducation.com (log-in, rostering, classes, product selection)

Technology Used By HigherED and School Customers

ALEKS
Normal Service   ALEKS
LearnSmart
Normal Service   LearnSmart

Higher Education

Connect
Normal Service   Connect
Anatomy Physiology Revealed
Normal Service  
Assignment and Assessment System
Normal Service  
ChemDraw
Normal Service  
LSI
Normal Service  
MH Practice
Normal Service  
NutriCalc
Normal Service  
MHE eBook
Normal Service  
SmartBook
Normal Service  
SmartBook 2.0
Normal Service  
Connect2
Normal Service   Connect2
ConnectMath (Connect hosted by ALEKS / CHBA)
Normal Service   ConnectMath (Connect hosted by ALEKS / CHBA)
LMS Integrations
Normal Service   LMS Integrations
Blackboard
Normal Service  
Brightspace by D2L
Normal Service  
Canvas
Normal Service  
MH Campus
Normal Service  
Create
Normal Service   Create
eBookStore / Shop
Normal Service   eBookStore / Shop
SIMnet
Normal Service   SIMnet
Tegrity
Normal Service   Tegrity
My Bookshelf
Normal Service   My Bookshelf

Scheduled Maintenance

ConnectED

The Technical Teams will be performing scheduled maintenance. Thank you for your patience as we work to enhance our systems.ConnectED will be unavailable on Saturday, August 8th, 2020 from 5AM – 6AM US/Eastern time. We are performing routine maintenance to improve performance, reliability and security. Thank you for your patience and understanding.

Jul 31, 5:00 AM EST - Aug 8, 6:00 AM EST
 

Past Incidents

Thursday Aug 06, 2020

No incidents reported.

Wednesday Aug 05, 2020

No incidents reported.

Tuesday Aug 04, 2020
  • Open Learning
    • Fixed - We have resolved the issue affecting District Org administrator functions and all verification tests have passed.
      Aug 4, 12:35 PM EDT
    • Investigating - We are currently experiencing an intermittent issue that is preventing District Admins from accessing the Staff page on Admin tools; our teams are actively working to resolve the issue as quickly as possible. We apologize for the inconvenience.
      Aug 4, 11:00 AM EDT
Monday Aug 03, 2020

No incidents reported.

Sunday Aug 02, 2020
  • SIMnet
    • Scheduled Maintenance - SIMnet will be unavailable on Sunday, August 2nd, 2020 from 5AM – 9AM US/Eastern time. We are performing routine maintenance to improve performance, reliability and security. Thank you for your patience and understanding.
      Aug 2, 5:00 AM EDT - Aug 2, 9:00 AM EDT
Saturday Aug 01, 2020
  • Connect - NutriCalc
    • Scheduled Maintenance - NutriCalc will be unavailable for scheduled maintenance on Saturday August 1, 2020 from 5am EST – 6am EST. Thank you for your patience as we work to enhance our systems.
      Aug 1, 5:00 AM EDT - Aug 1, 6:00 AM EDT
  • Connect - Anatomy Physiology Revealed
    • Scheduled Maintenance - Anatomy Physiology Revealed will be unavailable for scheduled maintenance on Saturday August 1, 2020 from 5am EST – 6am EST. Thank you for your patience as we work to enhance our systems.. Thank you for your patience as we work to enhance our systems.
      Aug 1, 5:00 AM EDT - Aug 1, 6:00 AM EDT
Friday Jul 31, 2020
  • Create
    • Scheduled Maintenance - Create will be unavailable for scheduled maintenance on Saturday August 1, 2020 from 5am EST – 6am EST. Thank you for your patience as we work to enhance our systems.
      Aug 1, 5:00 AM EDT - Aug 1, 6:00 AM EDT
  • eBookStore / Shop
    • Scheduled Maintenance - eBookStore / Shop will be performing maintenance on Saturday August 1, 2020 from 5am EST – 6am EST. Thank you for your patience as we work to enhance our systems.
      Aug 1, 5:00 AM EDT - Aug 1, 6:00 AM EDT
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