Platform Status Center

Current Status

Some systems have scheduled maintenance.

School K-12: Curriculum

Common Core Achieve
Normal Service   Common Core Achieve
ConnectED
View list of ConnectED products
Normal Service   ConnectED
Open Learning
View list of Open Learning products
Normal Service   Open Learning
Redbird
Normal Service   Redbird
StudySync
Normal Service   StudySync
Legacy
View list of Legacy products
Normal Service   Legacy

School K-12: Tools

Access Manager
Normal Service   Access Manager
Admin Reporting
Normal Service   Admin Reporting
Assessment
Normal Service   Assessment
my.mheducation.com (log-in, rostering, classes, product selection)
Normal Service   my.mheducation.com (log-in, rostering, classes, product selection)

Technology Used By HigherED and School Customers

ALEKS
Normal Service   ALEKS
LearnSmart
Normal Service   LearnSmart

Higher Education

Connect
Normal Service   Connect
Activity based assignments
Normal Service  
Anatomy Physiology Revealed
Normal Service  
Assignment and Assessment System
Normal Service  
ChemDraw
Normal Service  
Electronic Health Records Tool
Normal Service  
Excel Tool Service
Normal Service  
LSI
Normal Service  
MH Practice
Normal Service  
MHE eBook
Normal Service  
NutriCalc
Normal Service  
Quest: Journey Through the Lifespan
Normal Service  
SmartBook
Normal Service  
SmartBook 2.0
Normal Service  
Speech and Chat recording service
Normal Service  
Virtual Labs
Normal Service  
Writing Assignment
Normal Service  
Connect2
Normal Service   Connect2
ConnectMath (Connect hosted by ALEKS / CHBA)
Normal Service   ConnectMath (Connect hosted by ALEKS / CHBA)
LMS Integrations
Normal Service   LMS Integrations
Blackboard
Normal Service  
Brightspace by D2L
Normal Service  
Canvas
Normal Service  
MH Campus
Normal Service  
Create
Normal Service   Create
eBookStore / Shop
Normal Service   eBookStore / Shop
SIMnet
Normal Service   SIMnet
Tegrity
Normal Service   Tegrity
My Bookshelf
Normal Service   My Bookshelf

Study Solutions

redi (beta)
Normal Service   redi (beta)

Scheduled Maintenance

Tegrity

The Technical Teams will be performing scheduled maintenance. Thank you for your patience as we work to enhance our systems.

Apr 24, 1:30 AM EST - Apr 24, 5:30 AM EST
 

Past Incidents

Thursday Apr 01, 2021

No incidents reported.

Wednesday Mar 31, 2021

No incidents reported.

Tuesday Mar 30, 2021

No incidents reported.

Monday Mar 29, 2021

No incidents reported.

Sunday Mar 28, 2021
  • Connect - Writing Assignment
    • Fixed - There are currently no issues at this time
      Mar 28, 11:45 AM EDT
    • Investigating - We are currently experiencing an intermittent issue that is preventing users from accessing our product/application; our teams are actively working to resolve the issue as quickly as possible. We apologize for the inconvenience.
      Mar 28, 8:30 AM EDT
  • Open Learning
    • Fixed - The issues with Open Leaning have been resolved. There are currently no issues at this time
      Mar 28, 12:00 PM EDT
    • Investigating - We are currently experiencing a system-wide outage that is preventing users from accessing our Open Learning; this is impacting multiple applications/systems. Our teams are actively working to resolve the issue as quickly as possible. We apologize for the inconvenience.
      Mar 28, 8:35 AM EDT
  • Admin Reporting
    • Fixed - The issue with Admin Reporting has been resolved.
      Mar 28, 12:00 PM EDT
    • Investigating - We are currently experiencing an outage that is preventing users from accessing our Admin Reporting. Our teams are actively working to resolve the issue as quickly as possible. We apologize for the inconvenience.
      Mar 28, 10:40 AM EDT
  • Assessment
    • Fixed - The issue with Assessments has now been resolved.
      Mar 28, 12:00 PM EDT
    • Investigating - We are currently experiencing an outage that is preventing users from accessing our Assessment System. Our teams are actively working to resolve the issue as quickly as possible. We apologize for the inconvenience.
      Mar 28, 10:40 AM EDT
Saturday Mar 27, 2021
  • Connect - NutriCalc
    • Scheduled Maintenance - On 3/27, between 1:00 AM to 7:00 AM Eastern, the Technical Teams will be performing scheduled maintenance on NutriCalc Plus. Thank you for your patience as we work to enhance our systems.
      Mar 27, 1:00 AM EDT - Mar 27, 7:00 AM EDT
  • Connect - Writing Assignment
    • Investigating - We are currently experiencing an intermittent issue that is preventing users from accessing our product/application; our teams are actively working to resolve the issue as quickly as possible. We apologize for the inconvenience.
      Mar 17, 8:30 AM EDT
Friday Mar 26, 2021
  • SIMnet
    • Fixed - There are currently no issues at this time
      Mar 26, 10:46 AM EDT
    • Identified - We are currently experiencing an intermittent issue that is preventing users from accessing our product/application in some locations; our teams are actively working to resolve the issue as quickly as possible. We apologize for the inconvenience.
      Mar 26, 10:35 AM EDT
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