Platform Status Center

Current Status

Some systems have scheduled maintenance.

School K-12: Curriculum

Common Core Achieve
Normal Service   Common Core Achieve
ConnectED
View list of ConnectED products
Normal Service   ConnectED
Open Learning
View list of Open Learning products
Normal Service   Open Learning
Redbird
Normal Service   Redbird
StudySync
Normal Service   StudySync
Legacy
View list of Legacy products
Normal Service   Legacy

School K-12: Tools

Access Manager
Normal Service   Access Manager
Admin Reporting
Normal Service   Admin Reporting
Assessment
Normal Service   Assessment
my.mheducation.com (log-in, rostering, classes, product selection)
Normal Service   my.mheducation.com (log-in, rostering, classes, product selection)

Technology Used By HigherED and School Customers

ALEKS
Normal Service   ALEKS
LearnSmart
Normal Service   LearnSmart

Higher Education

Connect
Normal Service   Connect
Activity based assignments
Normal Service  
Anatomy Physiology Revealed
Normal Service  
Assignment and Assessment System
Normal Service  
ChemDraw
Normal Service  
Electronic Health Records Tool
Normal Service  
Excel Tool Service
Normal Service  
LSI
Normal Service  
MH Practice
Normal Service  
MHE eBook
Normal Service  
NutriCalc
Normal Service  
Quest: Journey Through the Lifespan
Normal Service  
SmartBook
Normal Service  
SmartBook 2.0
Normal Service  
Speech and Chat recording service
Normal Service  
Virtual Labs
Normal Service  
Writing Assignment
Normal Service  
Connect2
Normal Service   Connect2
ConnectMath (Connect hosted by ALEKS / CHBA)
Normal Service   ConnectMath (Connect hosted by ALEKS / CHBA)
LMS Integrations
Normal Service   LMS Integrations
Blackboard
Normal Service  
Brightspace by D2L
Normal Service  
Canvas
Normal Service  
MH Campus
Normal Service  
Create
Normal Service   Create
eBookStore / Shop
Normal Service   eBookStore / Shop
SIMnet
Normal Service   SIMnet
Tegrity
Normal Service   Tegrity
My Bookshelf
Normal Service   My Bookshelf

Study Solutions

redi (beta)
Normal Service   redi (beta)

Scheduled Maintenance

Tegrity

The Technical Teams will be performing scheduled maintenance. Thank you for your patience as we work to enhance our systems.

Apr 24, 1:30 AM EST - Apr 24, 5:30 AM EST
 

Past Incidents

Wednesday Mar 24, 2021
  • my.mheducation.com (log-in, rostering, classes, product selection)
    • Fixed - There are currently no issues at this time
      Mar 24, 6:09 PM EDT
    • Investigating - We are currently experiencing an intermittent issue that is preventing users from accessing our product/application; our teams are actively working to resolve the issue as quickly as possible. We apologize for the inconvenience.
      Mar 24, 5:02 PM EDT
Tuesday Mar 23, 2021
  • ConnectED
    • Fixed - There are currently no issues at this time
      Mar 23, 10:50 AM EDT
    • Identified - We have stabilized the ConnectED servers, the maintenance page has been removed and users can log back in normally, Engineers continue to monitor and ensure optimal health of the servers.
      Mar 22, 11:40 AM EDT
    • Identified - We are currently experiencing a system-wide outage that is preventing users from accessing our product/application; this is impacting ConnectED. Our teams are actively working to resolve the issue as quickly as possible. We apologize for the inconvenience.
      Mar 22, 10:15 AM EDT
Monday Mar 22, 2021

No incidents reported.

Sunday Mar 21, 2021

No incidents reported.

Saturday Mar 20, 2021

No incidents reported.

Friday Mar 19, 2021

No incidents reported.

Thursday Mar 18, 2021

No incidents reported.

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