Platform Status Center

Current Status

All systems are functional.

School K-12: Curriculum

Common Core Achieve
Normal Service   Common Core Achieve
View list of ConnectED products
Normal Service   ConnectED
Open Learning
View list of Open Learning products
Normal Service   Open Learning
Normal Service   Redbird
Normal Service   StudySync
View list of Legacy products
Normal Service   Legacy

School K-12: Tools

Access Manager
Normal Service   Access Manager
Admin Reporting
Normal Service   Admin Reporting
Normal Service   Assessment (log-in, rostering, classes, product selection)
Normal Service (log-in, rostering, classes, product selection)

Technology Used By HigherED and School Customers

Normal Service   ALEKS
Normal Service   LearnSmart

Higher Education

Normal Service   Connect
Activity based assignments
Normal Service  
Anatomy Physiology Revealed
Normal Service  
Assignment and Assessment System
Normal Service  
Normal Service  
Electronic Health Records Tool
Normal Service  
Excel Tool Service
Normal Service  
Normal Service  
MH Practice
Normal Service  
MHE eBook
Normal Service  
Normal Service  
Quest: Journey Through the Lifespan
Normal Service  
Normal Service  
SmartBook 2.0
Normal Service  
Speech and Chat recording service
Normal Service  
Virtual Labs
Normal Service  
Writing Assignment
Normal Service  
Normal Service   Connect2
ConnectMath (Connect hosted by ALEKS / CHBA)
Normal Service   ConnectMath (Connect hosted by ALEKS / CHBA)
LMS Integrations
Normal Service   LMS Integrations
Normal Service  
Brightspace by D2L
Normal Service  
Normal Service  
MH Campus
Normal Service  
Normal Service   Create
eBookStore / Shop
Normal Service   eBookStore / Shop
Normal Service   SIMnet
Normal Service   Tegrity
My Bookshelf
Normal Service   My Bookshelf

Study Solutions

redi (beta)
Normal Service   redi (beta)

Past Incidents

Tuesday Feb 23, 2021

No incidents reported.

Monday Feb 22, 2021

No incidents reported.

Sunday Feb 21, 2021
  • Tegrity
    • Scheduled Maintenance - Technical Teams will be performing a scheduled release for Sunday, February 21. The release is from 12-7 AM EST with downtime from 1-5 AM EST. Connect/LMS users who are trying to access the system during downtime will receive a maintenance message. Thank you for your patience as we work to enhance our systems.
      Feb 21, 12:00 AM EST - Feb 21, 7:00 AM EST
Saturday Feb 20, 2021

No incidents reported.

Friday Feb 19, 2021
  • ConnectED
    • Scheduled Maintenance - The Technical Teams will be performing scheduled maintenance. Thank you for your patience as we work to enhance our systems.
      Feb 19, 9:01 PM EST - Feb 19, 11:00 PM EST
Thursday Feb 18, 2021
  • ConnectED
    • Fixed - There are currently no issues at this time
      Feb 18, 3:24 PM EST
    • Investigating - Between yesterday and today at 2:45PM ConnectED student imports may have timed out in pending status, and that due to a system issue a very small number of customers will need to resubmit the import, as they are unrecoverable due to privacy rules. We apologize for the inconvenience our teams are actively working to resolve the issue as quickly as possible.
      Feb 18, 2:55 PM EST
    • Investigating - We are currently experiencing delays in student imports. our teams are actively working to resolve the issue as quickly as possible. We apologize for the inconvenience.
      Feb 18, 2:44 PM EST
Wednesday Feb 17, 2021
  • ConnectED
    • Scheduled Maintenance - The technical teams will be performing scheduled maintenance on ConnectED on Tuesday, February 16th, 2021 from 9PM – 12:00AM, February 21st US/Eastern time. All applications will remain available during this window. We are performing routine maintenance on product enhancements. Thank you for your patience and understanding in the unlikely event of a minor disruption.
      Feb 16, 9:00 PM EST - Feb 17, 12:00 AM EST
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