Current Status
All systems are functional.
School K-12: Curriculum
Common Core Achieve
Normal Service

Redbird
Normal Service

StudySync
Normal Service

School K-12: Tools
Access Manager
Normal Service

Admin Reporting
Normal Service

Assessment
Normal Service

my.mheducation.com (log-in, rostering, classes, product selection)
Normal Service

Technology Used By HigherED and School Customers
ALEKS
Normal Service

LearnSmart
Normal Service

Higher Education
Connect
Normal Service

Activity based assignments
Normal Service

Anatomy Physiology Revealed
Normal Service

Assignment and Assessment System
Normal Service

ChemDraw
Normal Service

Electronic Health Records Tool
Normal Service

Excel Tool Service
Normal Service

LSI
Normal Service

MH Practice
Normal Service

MHE eBook
Normal Service

NutriCalc
Normal Service

Quest: Journey Through the Lifespan
Normal Service

SmartBook
Normal Service

SmartBook 2.0
Normal Service

Speech and Chat recording service
Normal Service

Virtual Labs
Normal Service

Writing Assignment
Normal Service

Connect2
Normal Service

ConnectMath (Connect hosted by ALEKS / CHBA)
Normal Service

LMS Integrations
Normal Service

Blackboard
Normal Service

Brightspace by D2L
Normal Service

Canvas
Normal Service

MH Campus
Normal Service

Create
Normal Service

eBookStore / Shop
Normal Service

SIMnet
Normal Service

Tegrity
Normal Service

My Bookshelf
Normal Service

Study Solutions
redi (beta)
Normal Service

Past Incidents
Tuesday Feb 23, 2021Monday Feb 22, 2021Sunday Feb 21, 2021
- Scheduled Maintenance - Technical Teams will be performing a scheduled release for Sunday, February 21. The release is from 12-7 AM EST with downtime from 1-5 AM EST. Connect/LMS users who are trying to access the system during downtime will receive a maintenance message. Thank you for your patience as we work to enhance our systems.
Feb 21, 12:00 AM EST - Feb 21, 7:00 AM EST
- Scheduled Maintenance - Technical Teams will be performing a scheduled release for Sunday, February 21. The release is from 12-7 AM EST with downtime from 1-5 AM EST. Connect/LMS users who are trying to access the system during downtime will receive a maintenance message. Thank you for your patience as we work to enhance our systems.
- Scheduled Maintenance - The Technical Teams will be performing scheduled maintenance. Thank you for your patience as we work to enhance our systems.
Feb 19, 9:01 PM EST - Feb 19, 11:00 PM EST
- Scheduled Maintenance - The Technical Teams will be performing scheduled maintenance. Thank you for your patience as we work to enhance our systems.
- Fixed - There are currently no issues at this time
Feb 18, 3:24 PM EST
- Fixed - There are currently no issues at this time
- Investigating - Between yesterday and today at 2:45PM ConnectED student imports may have timed out in pending status, and that due to a system issue a very small number of customers will need to resubmit the import, as they are unrecoverable due to privacy rules. We apologize for the inconvenience our teams are actively working to resolve the issue as quickly as possible.
Feb 18, 2:55 PM EST
- Investigating - Between yesterday and today at 2:45PM ConnectED student imports may have timed out in pending status, and that due to a system issue a very small number of customers will need to resubmit the import, as they are unrecoverable due to privacy rules. We apologize for the inconvenience our teams are actively working to resolve the issue as quickly as possible.
- Investigating - We are currently experiencing delays in student imports. our teams are actively working to resolve the issue as quickly as possible. We apologize for the inconvenience.
Feb 18, 2:44 PM EST
- Investigating - We are currently experiencing delays in student imports. our teams are actively working to resolve the issue as quickly as possible. We apologize for the inconvenience.
- Scheduled Maintenance - The technical teams will be performing scheduled maintenance on ConnectED on Tuesday, February 16th, 2021 from 9PM – 12:00AM, February 21st US/Eastern time. All applications will remain available during this window. We are performing routine maintenance on product enhancements. Thank you for your patience and understanding in the unlikely event of a minor disruption.
Feb 16, 9:00 PM EST - Feb 17, 12:00 AM EST
- Scheduled Maintenance - The technical teams will be performing scheduled maintenance on ConnectED on Tuesday, February 16th, 2021 from 9PM – 12:00AM, February 21st US/Eastern time. All applications will remain available during this window. We are performing routine maintenance on product enhancements. Thank you for your patience and understanding in the unlikely event of a minor disruption.
