Current Status
All systems are functional.
School K-12: Curriculum
Common Core Achieve
Normal Service

Redbird
Normal Service

StudySync
Normal Service

School K-12: Tools
Access Manager
Normal Service

Admin Reporting
Normal Service

Assessment
Normal Service

my.mheducation.com (log-in, rostering, classes, product selection)
Normal Service

Technology Used By HigherED and School Customers
ALEKS
Normal Service

LearnSmart
Normal Service

Higher Education
Connect
Normal Service

Activity based assignments
Normal Service

Anatomy Physiology Revealed
Normal Service

Assignment and Assessment System
Normal Service

ChemDraw
Normal Service

Electronic Health Records Tool
Normal Service

Excel Tool Service
Normal Service

LSI
Normal Service

MH Practice
Normal Service

MHE eBook
Normal Service

NutriCalc
Normal Service

Quest: Journey Through the Lifespan
Normal Service

SmartBook
Normal Service

SmartBook 2.0
Normal Service

Speech and Chat recording service
Normal Service

Virtual Labs
Normal Service

Writing Assignment
Normal Service

Connect2
Normal Service

ConnectMath (Connect hosted by ALEKS / CHBA)
Normal Service

LMS Integrations
Normal Service

Blackboard
Normal Service

Brightspace by D2L
Normal Service

Canvas
Normal Service

MH Campus
Normal Service

Create
Normal Service

eBookStore / Shop
Normal Service

SIMnet
Normal Service

Tegrity
Normal Service

My Bookshelf
Normal Service

Study Solutions
redi (beta)
Normal Service

Past Incidents
Tuesday Feb 09, 2021Monday Feb 08, 2021Sunday Feb 07, 2021Saturday Feb 06, 2021Friday Feb 05, 2021
- Scheduled Maintenance - The technical teams will be performing scheduled maintenance on all Redbird courses and Redbird reports on Friday, February 5, 2021 from 9:00pm to 9:30pm US/Eastern Time. During this time, users may not be able to launch their Redbird course or access Redbird reporting. Thank you for your patience and understanding during this minor disruption.
Feb 5, 9:00 PM EST - Feb 5, 9:30 PM EST
- Scheduled Maintenance - The technical teams will be performing scheduled maintenance on all Redbird courses and Redbird reports on Friday, February 5, 2021 from 9:00pm to 9:30pm US/Eastern Time. During this time, users may not be able to launch their Redbird course or access Redbird reporting. Thank you for your patience and understanding during this minor disruption.
- Fixed - In World of Wonders (WoW), 54 eBooks had been failing to launch for students. (WoW is a pre-K program in the Reading Wonders family.) Engineers successfully reconfigured them to restore access.
Feb 3, 3:37 PM EST
- Fixed - In World of Wonders (WoW), 54 eBooks had been failing to launch for students. (WoW is a pre-K program in the Reading Wonders family.) Engineers successfully reconfigured them to restore access.
- Investigating - Certain World of Wonders (WoW) eBooks are failing to launch for students. (WoW is a pre-K program in the Reading Wonders family.) Our teams are actively working to resolve the issue as quickly as possible. We apologize for the inconvenience.
Feb 3, 9:00 AM EST
- Investigating - Certain World of Wonders (WoW) eBooks are failing to launch for students. (WoW is a pre-K program in the Reading Wonders family.) Our teams are actively working to resolve the issue as quickly as possible. We apologize for the inconvenience.
- Fixed - There are currently no issues at this time
Feb 3, 8:08 PM EST
- Fixed - There are currently no issues at this time
- Investigating - We are currently experiencing a system-wide outage that is preventing users from accessing E-books; this is impacting multiple applications/systems. Our teams are actively working to resolve the issue as quickly as possible. We apologize for the inconvenience.
Feb 3, 7:21 PM EST
- Investigating - We are currently experiencing a system-wide outage that is preventing users from accessing E-books; this is impacting multiple applications/systems. Our teams are actively working to resolve the issue as quickly as possible. We apologize for the inconvenience.
