Platform Status Center

Current Status

All systems are functional.

School K-12: Curriculum

Common Core Achieve
Normal Service   Common Core Achieve
ConnectED
View list of ConnectED products
Normal Service   ConnectED
Open Learning
View list of Open Learning products
Normal Service   Open Learning
Redbird
Normal Service   Redbird
StudySync
Normal Service   StudySync
Legacy
View list of Legacy products
Normal Service   Legacy

School K-12: Tools

Access Manager
Normal Service   Access Manager
Admin Reporting
Normal Service   Admin Reporting
Assessment
Normal Service   Assessment
my.mheducation.com (log-in, rostering, classes, product selection)
Normal Service   my.mheducation.com (log-in, rostering, classes, product selection)

Technology Used By HigherED and School Customers

ALEKS
Normal Service   ALEKS
LearnSmart
Normal Service   LearnSmart

Higher Education

Connect
Normal Service   Connect
Activity based assignments
Normal Service  
Anatomy Physiology Revealed
Normal Service  
Assignment and Assessment System
Normal Service  
ChemDraw
Normal Service  
Electronic Health Records Tool
Normal Service  
Excel Tool Service
Normal Service  
LSI
Normal Service  
MH Practice
Normal Service  
MHE eBook
Normal Service  
NutriCalc
Normal Service  
Quest: Journey Through the Lifespan
Normal Service  
SmartBook
Normal Service  
SmartBook 2.0
Normal Service  
Speech and Chat recording service
Normal Service  
Virtual Labs
Normal Service  
Writing Assignment
Normal Service  
Connect2
Normal Service   Connect2
ConnectMath (Connect hosted by ALEKS / CHBA)
Normal Service   ConnectMath (Connect hosted by ALEKS / CHBA)
LMS Integrations
Normal Service   LMS Integrations
Blackboard
Normal Service  
Brightspace by D2L
Normal Service  
Canvas
Normal Service  
MH Campus
Normal Service  
Create
Normal Service   Create
eBookStore / Shop
Normal Service   eBookStore / Shop
SIMnet
Normal Service   SIMnet
Tegrity
Normal Service   Tegrity
My Bookshelf
Normal Service   My Bookshelf

Study Solutions

redi (beta)
Normal Service   redi (beta)

Past Incidents

Tuesday Feb 09, 2021

No incidents reported.

Monday Feb 08, 2021

No incidents reported.

Sunday Feb 07, 2021

No incidents reported.

Saturday Feb 06, 2021

No incidents reported.

Friday Feb 05, 2021
  • Redbird
    • Scheduled Maintenance - The technical teams will be performing scheduled maintenance on all Redbird courses and Redbird reports on Friday, February 5, 2021 from 9:00pm to 9:30pm US/Eastern Time. During this time, users may not be able to launch their Redbird course or access Redbird reporting. Thank you for your patience and understanding during this minor disruption.
      Feb 5, 9:00 PM EST - Feb 5, 9:30 PM EST
Thursday Feb 04, 2021

No incidents reported.

Wednesday Feb 03, 2021
  • ConnectED
    • Fixed - In World of Wonders (WoW), 54 eBooks had been failing to launch for students. (WoW is a pre-K program in the Reading Wonders family.) Engineers successfully reconfigured them to restore access.
      Feb 3, 3:37 PM EST
    • Investigating - Certain World of Wonders (WoW) eBooks are failing to launch for students. (WoW is a pre-K program in the Reading Wonders family.) Our teams are actively working to resolve the issue as quickly as possible. We apologize for the inconvenience.
      Feb 3, 9:00 AM EST
  • Open Learning
    • Fixed - There are currently no issues at this time
      Feb 3, 8:08 PM EST
    • Investigating - We are currently experiencing a system-wide outage that is preventing users from accessing E-books; this is impacting multiple applications/systems. Our teams are actively working to resolve the issue as quickly as possible. We apologize for the inconvenience.
      Feb 3, 7:21 PM EST
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