Current Status
Some systems have scheduled maintenance.
School K-12: Curriculum
Common Core Achieve
Normal Service

Redbird
Normal Service

StudySync
Normal Service

School K-12: Tools
Access Manager
Normal Service

Admin Reporting
Normal Service

Assessment
Normal Service

my.mheducation.com (log-in, rostering, classes, product selection)
Normal Service

Technology Used By HigherED and School Customers
ALEKS
Normal Service

LearnSmart
Normal Service

Higher Education
Connect
Normal Service

Activity based assignments
Normal Service

Anatomy Physiology Revealed
Normal Service

Assignment and Assessment System
Normal Service

ChemDraw
Normal Service

Electronic Health Records Tool
Normal Service

Excel Tool Service
Normal Service

LSI
Normal Service

MH Practice
Normal Service

MHE eBook
Normal Service

NutriCalc
Normal Service

Quest: Journey Through the Lifespan
Normal Service

SmartBook
Normal Service

SmartBook 2.0
Normal Service

Speech and Chat recording service
Normal Service

Virtual Labs
Normal Service

Writing Assignment
Normal Service

Connect2
Normal Service

ConnectMath (Connect hosted by ALEKS / CHBA)
Normal Service

LMS Integrations
Normal Service

Blackboard
Normal Service

Brightspace by D2L
Normal Service

Canvas
Normal Service

MH Campus
Normal Service

Create
Normal Service

eBookStore / Shop
Normal Service

SIMnet
Normal Service

Tegrity
Normal Service

My Bookshelf
Normal Service

Study Solutions
redi (beta)
Normal Service

Scheduled Maintenance
ConnectED
The technical teams will be performing scheduled maintenance on ConnectED on Friday, January 29th, 2021 from 9PM – 11:00PM US/Eastern time. All applications will remain available during this window. We are performing routine maintenance on product enhancements. Thank you for your patience and understanding in the unlikely event of a minor disruption.
Jan 29, 9:00 PM EST - Jan 29, 11:00 PM ESTPast Incidents
Wednesday Jan 06, 2021Tuesday Jan 05, 2021Monday Jan 04, 2021
- Fixed - There are currently no issues at this time
Jan 4, 1:04 PM EST
- Fixed - There are currently no issues at this time
- Investigating - We are currently experiencing an intermittent issue that is preventing users from accessing our product/application; our teams are actively working to resolve the issue as quickly as possible. We apologize for the inconvenience.
Jan 3, 6:52 PM EST
- Investigating - We are currently experiencing an intermittent issue that is preventing users from accessing our product/application; our teams are actively working to resolve the issue as quickly as possible. We apologize for the inconvenience.
- Scheduled Maintenance - Due to routine maintenance, ConnectED will be unavailable Saturday, January 2nd from 8am – 12pm ET. If you have any questions or concerns, please contact the Digital Technical Support at 800-437-3715 or epgtech@mheducation.com.
Jan 2, 8:00 AM EST - Jan 2, 12:00 PM EST
- Scheduled Maintenance - Due to routine maintenance, ConnectED will be unavailable Saturday, January 2nd from 8am – 12pm ET. If you have any questions or concerns, please contact the Digital Technical Support at 800-437-3715 or epgtech@mheducation.com.
