Platform Status Center

Current Status

Some systems have scheduled maintenance.

School K-12: Curriculum

Common Core Achieve
Normal Service   Common Core Achieve
ConnectED
View list of ConnectED products
Normal Service   ConnectED
Open Learning
View list of Open Learning products
Normal Service   Open Learning
Redbird
Normal Service   Redbird
StudySync
Normal Service   StudySync
Legacy
View list of Legacy products
Normal Service   Legacy

School K-12: Tools

Access Manager
Normal Service   Access Manager
Admin Reporting
Normal Service   Admin Reporting
Assessment
Normal Service   Assessment
my.mheducation.com (log-in, rostering, classes, product selection)
Normal Service   my.mheducation.com (log-in, rostering, classes, product selection)

Technology Used By HigherED and School Customers

ALEKS
Normal Service   ALEKS
LearnSmart
Normal Service   LearnSmart

Higher Education

Connect
Normal Service   Connect
Anatomy Physiology Revealed
Normal Service  
Assignment and Assessment System
Normal Service  
ChemDraw
Normal Service  
LSI
Normal Service  
MH Practice
Normal Service  
NutriCalc
Normal Service  
MHE eBook
Normal Service  
SmartBook
Normal Service  
SmartBook 2.0
Normal Service  
Activity based assignments
Normal Service  
Speech and Chat recording service
Normal Service  
Electronic Health Records Tool
Normal Service  
Virtual Labs
Normal Service  
Writing Assignment
Normal Service  
Excel Tool Service
Normal Service  
Quest: Journey Through the Lifespan
Normal Service  
Connect2
Normal Service   Connect2
ConnectMath (Connect hosted by ALEKS / CHBA)
Normal Service   ConnectMath (Connect hosted by ALEKS / CHBA)
LMS Integrations
Normal Service   LMS Integrations
Blackboard
Normal Service  
Brightspace by D2L
Normal Service  
Canvas
Normal Service  
MH Campus
Normal Service  
Create
Normal Service   Create
eBookStore / Shop
Normal Service   eBookStore / Shop
SIMnet
Normal Service   SIMnet
Tegrity
Normal Service   Tegrity
My Bookshelf
Normal Service   My Bookshelf

Study Solutions

redi (beta)
Normal Service   redi (beta)

Scheduled Maintenance

ConnectED

The technical teams will be performing scheduled maintenance on ConnectED on Friday, November 6th, 2020 from 9PM – 11:00PM US/Eastern time. All applications will remain available during this window. We are performing routine maintenance on product enhancements. Thank you for your patience and understanding in the unlikely event of a minor disruption.

Nov 6, 9:00 PM EST - Nov 6, 11:00 PM EST
 

Past Incidents

Sunday Oct 11, 2020

No incidents reported.

Saturday Oct 10, 2020

No incidents reported.

Friday Oct 09, 2020
  • ConnectED
    • Scheduled Maintenance - The technical teams will be performing scheduled maintenance on ConnectED on Friday, October 9th, 2020 from 9PM – 11:00PM US/Eastern time. All applications will remain available during this window. We are performing routine maintenance on product enhancements. Thank you for your patience and understanding in the unlikely event of a minor disruption.
      Oct 9, 9:00 PM EDT - Oct 9, 11:00 PM EDT
Thursday Oct 08, 2020

No incidents reported.

Wednesday Oct 07, 2020

No incidents reported.

Tuesday Oct 06, 2020

No incidents reported.

Monday Oct 05, 2020
  • ConnectED
    • Fixed - There are currently no issues at this time
      Oct 5, 5:01 PM EDT
  • Open Learning
    • Fixed - There are currently no issues at this time
      Oct 5, 4:56 PM EDT
    • Investigating - We are experiencing unprecedented usage of our platforms. Teachers may experience delays in being able to see student work following student submissions of certain assignments. We have confirmed student submissions are properly recorded, and are now working expeditiously to improve the teacher experience in viewing student work. We apologize for any inconvenience this may have caused.
      Sep 9, 8:00 AM EDT
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