Platform Status Center

Current Status

All systems are functional.

School K-12: Curriculum

Common Core Achieve
Normal Service   Common Core Achieve
View list of ConnectED products
Normal Service   ConnectED
Open Learning
View list of Open Learning products
Normal Service   Open Learning
Normal Service   Redbird
Normal Service   StudySync
View list of Legacy products
Normal Service   Legacy

School K-12: Tools

Access Manager
Normal Service   Access Manager
Admin Reporting
Normal Service   Admin Reporting
Normal Service   Assessment (log-in, rostering, classes, product selection)
Normal Service (log-in, rostering, classes, product selection)

Technology Used By HigherED and School Customers

Normal Service   ALEKS
Normal Service   LearnSmart

Higher Education

Normal Service   Connect
Activity based assignments
Normal Service  
Anatomy Physiology Revealed
Normal Service  
Assignment and Assessment System
Normal Service  
Normal Service  
Electronic Health Records Tool
Normal Service  
Excel Tool Service
Normal Service  
Normal Service  
MH Practice
Normal Service  
MHE eBook
Normal Service  
Normal Service  
Quest: Journey Through the Lifespan
Normal Service  
Normal Service  
SmartBook 2.0
Normal Service  
Speech and Chat recording service
Normal Service  
Virtual Labs
Normal Service  
Writing Assignment
Normal Service  
Normal Service   Connect2
ConnectMath (Connect hosted by ALEKS / CHBA)
Normal Service   ConnectMath (Connect hosted by ALEKS / CHBA)
LMS Integrations
Normal Service   LMS Integrations
Normal Service  
Brightspace by D2L
Normal Service  
Normal Service  
MH Campus
Normal Service  
Normal Service   Create
eBookStore / Shop
Normal Service   eBookStore / Shop
Normal Service   SIMnet
Normal Service   Tegrity
My Bookshelf
Normal Service   My Bookshelf

Study Solutions

redi (beta)
Normal Service   redi (beta)

Past Incidents

Wednesday Sep 02, 2020

No incidents reported.

Tuesday Sep 01, 2020
  • Connect - Assignment and Assessment System
    • Fixed - The intermittent access issue with certain Connect assignments (question/test-bank-based) has been resolved. We apologize for any inconvenience this may have caused. The intermittent issue occurred between 9:00 PM ET on 8/30 - 10:40 PM ET on 9/1.
      Sep 1, 10:48 PM EDT
    • Investigating - After an intermittent problem detected on Sunday 8/30 with certain homework, quiz, exam, and practice assignments built from question banks or test banks in Connect, our technical teams continue to monitor the situation. Students may intermittently see an error message: “Sorry! An unexpected error occurred. Please try again later.”
      Aug 31, 8:58 PM EDT
Monday Aug 31, 2020

No incidents reported.

Sunday Aug 30, 2020

No incidents reported.

Saturday Aug 29, 2020
  • ConnectED
    • Scheduled Maintenance - The Technical Teams will be performing scheduled maintenance. Thank you for your patience as we work to enhance our systems. ConnectED will be unavailable on Saturday, August 29th, 2020 from 7AM – 9AM US/Eastern time. We are performing routine maintenance to improve performance, reliability and security. Thank you for your patience and understanding.
      Aug 29, 7:00 AM EDT - Aug 29, 9:00 AM EDT
  • Tegrity
    • Scheduled Maintenance - The Tegrity team will be deploying an audio file fix for READING WONDERS 2017 on Saturday 29th August, 7AM - 9AM EST. Users of both Connect and ConnectEd will be able to log into both systems and use as normal during the deployment. However, this update means that users of either system viewing videos may find them unavailable during the deployment window.
      Aug 29, 7:00 AM EDT - Aug 29, 9:00 AM EDT
Friday Aug 28, 2020

No incidents reported.

Thursday Aug 27, 2020

No incidents reported.

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