Platform Status Center

Current Status

Some systems are experiencing issues

School K-12: Curriculum

Common Core Achieve
Normal Service   Common Core Achieve
Open Learning
View list of Open Learning products
Normal Service   Open Learning
Redbird
Normal Service   Redbird
StudySync
Normal Service   StudySync
Legacy Products
View list of Legacy Products products
Normal Service   Legacy Products

School K-12: Tools

Access Manager
Normal Service   Access Manager
Admin Reporting
Normal Service   Admin Reporting
Assessment
Normal Service   Assessment
my.mheducation.com (log-in, rostering, classes, product selection)
Normal Service   my.mheducation.com (log-in, rostering, classes, product selection)

Technology Used By HigherED and School Customers

ALEKS
Normal Service   ALEKS
LearnSmart
Normal Service   LearnSmart

Higher Education

Connect
Normal Service   Connect
Anatomy Physiology Revealed
Normal Service  
Assignment and Assessment System
Normal Service  
ChemDraw
Normal Service  
LSI
Normal Service  
MH Practice
Normal Service  
NutriCalc
Normal Service  
MHE eBook
Normal Service  
SmartBook
Normal Service  
SmartBook 2.0
Normal Service  
Connect2
Normal Service   Connect2
ConnectMath (Connect hosted by ALEKS / CHBA)
Normal Service   ConnectMath (Connect hosted by ALEKS / CHBA)
LMS Integrations
Normal Service   LMS Integrations
Blackboard
Normal Service  
Brightspace by D2L
Normal Service  
Canvas
Normal Service  
MH Campus
Normal Service  
Create
Normal Service   Create
eBookStore / Shop
Normal Service   eBookStore / Shop
SIMnet
Normal Service   SIMnet
Tegrity
Normal Service   Tegrity
My Bookshelf
Normal Service   My Bookshelf

Scheduled Maintenance

SIMnet

SIMnet will be unavailable on Sunday, August 2nd, 2020 from 5AM – 9AM US/Eastern time. We are performing routine maintenance to improve performance, reliability and security. Thank you for your patience and understanding.

Aug 2, 5:00 AM EST - Aug 2, 9:00 AM EST
 

Current incidents

  • ConnectED
  •  Identified - We are currently experiencing an outage on eAssessment within ConnectED. the outage is preventing users from accessing the application; this is impacting multiple products. Our teams are actively working to resolve the issue as quickly as possible. We apologize for the inconvenience.
    Jul 26, 6:53 PM EDT
  •  Identified - We are currently experiencing an hour outage of the eAssessment within ConnectED. the outage that is preventing users from accessing our product/application; this is impacting multiple applications/systems. Our teams are actively working to resolve the issue as quickly as possible. We apologize for the inconvenience.
    Jul 15, 6:34 PM EDT

Past Incidents

Friday Feb 07, 2020

No incidents reported.

Thursday Feb 06, 2020
  • Open Learning
    • Fixed - There are currently no issues at this time
      Feb 6, 2:57 PM EST
    • Investigating - We are currently experiencing an intermittent issue within the presentations in Reveal Math and Inspire Science that is resulting in slowness. Our teams are actively working to resolve the issue as quickly as possible. We apologize for the inconvenience.
      Feb 6, 2:43 PM EST
Wednesday Feb 05, 2020

No incidents reported.

Tuesday Feb 04, 2020

No incidents reported.

Monday Feb 03, 2020

No incidents reported.

Sunday Feb 02, 2020

No incidents reported.

Saturday Feb 01, 2020

No incidents reported.

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