Platform Status Center

Current Status

Some systems are experiencing issues

School K-12: Curriculum

Common Core Achieve
Normal Service   Common Core Achieve
Open Learning
View list of Open Learning products
Normal Service   Open Learning
Redbird
Normal Service   Redbird
StudySync
Normal Service   StudySync
Legacy Products
View list of Legacy Products products
Normal Service   Legacy Products

School K-12: Tools

Access Manager
Normal Service   Access Manager
Admin Reporting
Normal Service   Admin Reporting
Assessment
Normal Service   Assessment
my.mheducation.com (log-in, rostering, classes, product selection)
Normal Service   my.mheducation.com (log-in, rostering, classes, product selection)

Technology Used By HigherED and School Customers

ALEKS
Normal Service   ALEKS
LearnSmart
Normal Service   LearnSmart

Higher Education

Connect
Normal Service   Connect
Anatomy Physiology Revealed
Normal Service  
Assignment and Assessment System
Normal Service  
ChemDraw
Normal Service  
LSI
Normal Service  
MH Practice
Normal Service  
NutriCalc
Normal Service  
MHE eBook
Normal Service  
SmartBook
Normal Service  
SmartBook 2.0
Normal Service  
Connect2
Normal Service   Connect2
ConnectMath (Connect hosted by ALEKS / CHBA)
Normal Service   ConnectMath (Connect hosted by ALEKS / CHBA)
LMS Integrations
Normal Service   LMS Integrations
Blackboard
Normal Service  
Brightspace by D2L
Normal Service  
Canvas
Normal Service  
MH Campus
Normal Service  
Create
Normal Service   Create
eBookStore / Shop
Normal Service   eBookStore / Shop
SIMnet
Normal Service   SIMnet
Tegrity
Normal Service   Tegrity
My Bookshelf
Normal Service   My Bookshelf

Current incidents

  • ConnectED
  •  Watching - We apologize for any inconvenience. Some users are experiencing an error when launching the ebook inside ConnectED titles. The Engineering Team has assembled to fix this issue as quickly as possible. In the meantime, some users have had success launching the ebook after clearing cache/cookies and restarting their web browser.
    Apr 3, 11:15 AM EDT
  •  Investigating - We are currently experiencing an intermittent issue that is preventing some users from launching our ebooks; They are getting a session expired error. Our teams are actively working to resolve the issue as quickly as possible. We apologize for the inconvenience.
    Apr 3, 10:00 AM EDT

Past Incidents

Friday Feb 07, 2020

No incidents reported.

Thursday Feb 06, 2020
  • Open Learning
    • Fixed - There are currently no issues at this time
      Feb 6, 2:57 PM EST
    • Investigating - We are currently experiencing an intermittent issue within the presentations in Reveal Math and Inspire Science that is resulting in slowness. Our teams are actively working to resolve the issue as quickly as possible. We apologize for the inconvenience.
      Feb 6, 2:43 PM EST
Wednesday Feb 05, 2020

No incidents reported.

Tuesday Feb 04, 2020

No incidents reported.

Monday Feb 03, 2020

No incidents reported.

Sunday Feb 02, 2020

No incidents reported.

Saturday Feb 01, 2020

No incidents reported.

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