Some systems are experiencing issues

Scheduled Maintenance


The Technical Teams will be performing scheduled maintenance. Thank you for your patience as we work to enhance our systems.

Dec 30, 1:00 AM EST - Dec 30, 4:00 AM EST

Current incidents

Past Incidents

Thursday Nov 29, 2018

No incidents reported.

Wednesday Nov 28, 2018

No incidents reported.

Tuesday Nov 27, 2018
  • Connect LMS Integrations - MH Campus
    • Fixed - Users may have sporadically received the error “Sorry! We encountered a problem…” when attempting to sync grades from Connect to Canvas / D2L integrations. Engineering teams have identified the issue and it has been resolved as of 11/28 10 AM ET. Students' scores should now continue to auto sync over to Canvas/D2L upon submission. For students who reported a grade sync issue prior to the issue being resolved, instructors will need to perform a manual sync (by clicking on the Sync with my Connect section option via their course). If after a manual sync is executed, a student’s score still does not sync over into Canvas/D2L or the error is still received, please contact CXG at # 800.331.5094 for further review.
      Nov 27, 10:50 AM EST
Monday Nov 26, 2018
  • Connect - Assignment and Assessment System
    • Fixed - On 11/26 from 2:49 pm - 4:09 PM Eastern, We experienced an issue with accessing Connect assignments. When accessing the assignments students would receive the error : "Sorry! an unexpected error occurred, please try again later. " This issue was resolved by out engineering team as of 4:09 pm Eastern. We apologize for the inconvenience.
      Nov 26, 2:49 PM EST
    • Fixed - On 11/26 from 2:38 pm - 4:07 PM Eastern, We experienced an issue in Connect with Player 17 e-book. During this time when students launch Connect assignments using Player17 e-book they would receive a message saying " e-book access required. This issue was resolved by out engineering team as of 4:07 pm Eastern. We apologize for the inconvenience.
      Nov 26, 2:38 PM EST
Sunday Nov 25, 2018

No incidents reported.

Saturday Nov 24, 2018

No incidents reported.

Friday Nov 23, 2018

No incidents reported.

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