Platform Status Center

Current Status

All systems are functional.

School K-12: Curriculum

Common Core Achieve
Normal Service   Common Core Achieve
ConnectED
View list of ConnectED products
Normal Service   ConnectED
Open Learning
View list of Open Learning products
Normal Service   Open Learning
Redbird
Normal Service   Redbird
StudySync
Normal Service   StudySync

School K-12: Tools

Access Manager
Normal Service   Access Manager
Admin Reporting
Normal Service   Admin Reporting
Assessment
Normal Service   Assessment
my.mheducation.com (log-in, rostering, classes, product selection)
Normal Service   my.mheducation.com (log-in, rostering, classes, product selection)

Technology Used By HigherED and School Customers

ALEKS via ALEKS.com
Normal Service   ALEKS via ALEKS.com
LearnSmart
Normal Service   LearnSmart

Higher Education

Connect
Normal Service   Connect
Anatomy Physiology Revealed
Normal Service  
Assignment and Assessment System
Normal Service  
ChemDraw
Normal Service  
LSI
Normal Service  
MH Practice
Normal Service  
NutriCalc
Normal Service  
MHE eBook
Normal Service  
SmartBook
Normal Service  
SmartBook 2.0
Normal Service  
Connect2
Normal Service   Connect2
ConnectMath (Connect hosted by ALEKS / CHBA)
Normal Service   ConnectMath (Connect hosted by ALEKS / CHBA)
LMS Integrations
Normal Service   LMS Integrations
Blackboard
Normal Service  
Brightspace by D2L
Normal Service  
Canvas
Normal Service  
MH Campus
Normal Service  
Create
Normal Service   Create
eBookStore / Shop
Normal Service   eBookStore / Shop
SIMnet
Normal Service   SIMnet
Tegrity
Normal Service   Tegrity
My Bookshelf
Normal Service   My Bookshelf

Past Incidents

Sunday Aug 25, 2019

No incidents reported.

Saturday Aug 24, 2019

No incidents reported.

Friday Aug 23, 2019

No incidents reported.

Thursday Aug 22, 2019
  • Tegrity
    • Fixed - There are currently no issues at this time
      Aug 22, 4:33 PM EDT
    • Identified - Tegrity is currently experiencing a service disruption. Our engineers are actively working to resolve the issue. We will update this post as the service status changes. We apologize for the disruption and appreciate your patience.
      Aug 22, 12:00 PM EDT
Wednesday Aug 21, 2019
  • ConnectED
    • Fixed - MH Professional Development access is resolved
      Aug 21, 2:00 PM EDT
    • Investigating - MH Professional Development accessed from within many of our ConnectED programs is unavailable at this time. Technical Teams are currently working to resolve the issue as quickly as possible. We apologize for the inconvenience.
      Aug 19, 4:00 PM EDT
Tuesday Aug 20, 2019

No incidents reported.

Monday Aug 19, 2019
  • ConnectED
    • Fixed - There are currently no issues at this time
      Aug 19, 12:18 PM EDT
    • Identified - We are currently addressing an intermittent issue that is preventing some users from accessing some activities in ConnectED which are pointing to an expired ssl certificate. Our teams are actively working to resolve the issue as quickly as possible. We apologize for the inconvenience.
      Aug 19, 8:00 AM EDT
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