Platform Status Center

Current Status

All systems are functional.

School K-12: Curriculum

Common Core Achieve
Normal Service   Common Core Achieve
ConnectED
View list of ConnectED products
Normal Service   ConnectED
Open Learning
View list of Open Learning products
Normal Service   Open Learning
Redbird
Normal Service   Redbird
StudySync
Normal Service   StudySync

School K-12: Tools

Access Manager
Normal Service   Access Manager
Admin Reporting
Normal Service   Admin Reporting
Assessment
Normal Service   Assessment
my.mheducation.com (log-in, rostering, classes, product selection)
Normal Service   my.mheducation.com (log-in, rostering, classes, product selection)

Technology Used By HigherED and School Customers

ALEKS
Normal Service   ALEKS
LearnSmart
Normal Service   LearnSmart

Higher Education

Connect
Normal Service   Connect
Anatomy Physiology Revealed
Normal Service  
Assignment and Assessment System
Normal Service  
ChemDraw
Normal Service  
LSI
Normal Service  
MH Practice
Normal Service  
NutriCalc
Normal Service  
MHE eBook
Normal Service  
SmartBook
Normal Service  
SmartBook 2.0
Normal Service  
Connect2
Normal Service   Connect2
ConnectMath (Connect hosted by ALEKS / CHBA)
Normal Service   ConnectMath (Connect hosted by ALEKS / CHBA)
LMS Integrations
Normal Service   LMS Integrations
Blackboard
Normal Service  
Brightspace by D2L
Normal Service  
Canvas
Normal Service  
MH Campus
Normal Service  
Create
Normal Service   Create
eBookStore / Shop
Normal Service   eBookStore / Shop
SIMnet
Normal Service   SIMnet
Tegrity
Normal Service   Tegrity
My Bookshelf
Normal Service   My Bookshelf

Past Incidents

Tuesday Nov 19, 2019

No incidents reported.

Monday Nov 18, 2019

No incidents reported.

Sunday Nov 17, 2019

No incidents reported.

Saturday Nov 16, 2019

No incidents reported.

Friday Nov 15, 2019

No incidents reported.

Thursday Nov 14, 2019

No incidents reported.

Wednesday Nov 13, 2019
  • Connect2
    • Fixed - There are currently no issues at this time
      Nov 13, 6:58 PM EST
    • Investigating - We are currently experiencing an intermittent latency issue that is causing slow response times when users are accessing our product/application; our teams are actively working to resolve the issue as quickly as possible. We apologize for the inconvenience.
      Nov 12, 2:47 PM EST
    • Investigating - We are currently experiencing an intermittent issue that is causing slowness when users are accessing our product/application; our teams are actively working to resolve the issue as quickly as possible. We apologize for the inconvenience.
      Nov 12, 1:10 PM EST
  • Connect
    • Fixed - There are currently no issues at this time
      Nov 13, 6:57 PM EST
    • Investigating - We are currently experiencing an intermittent latency issue that is causing slow response times when users are accessing our product/application; our teams are actively working to resolve the issue as quickly as possible. We apologize for the inconvenience.
      Nov 12, 2:53 PM EST
  • ConnectED
    • Fixed - There are currently no issues at this time
      Nov 13, 6:57 PM EST
    • Investigating - We are currently experiencing an intermittent latency issue that is causing slow response times when users are accessing our product/application; our teams are actively working to resolve the issue as quickly as possible. We apologize for the inconvenience.
      Nov 12, 2:28 PM EST
    • Investigating - There are currently no issues at this time
      Nov 12, 1:06 PM EST
  • Open Learning
    • Fixed - We are currently experiencing an intermittent latency issue that is causing slow response times when users are accessing our product/application; our teams are actively working to resolve the issue as quickly as possible. We apologize for the inconvenience.
      Nov 13, 8:48 AM EST
    • Investigating - We are currently experiencing an intermittent latency issue that is causing slow response times when users are accessing our product/application; our teams are actively working to resolve the issue as quickly as possible. We apologize for the inconvenience.
      Nov 12, 2:53 PM EST
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